At UST Cricket, we are committed to delivering your orders promptly and securely. Below is everything you need to know about our delivery process:
1. Delivery Timeframes
We strive to ensure that you receive your products as quickly as possible. Our delivery times are as follows:
- Standard Delivery: Typically, orders are delivered within 0-7 days from the date of dispatch.
- Select Items: For certain products, the delivery timeframe may be between 7-14 days. These items are usually custom-made or require additional handling time.
2. Order Processing
- Once your order is placed, it will be processed within [1-2 business days].
- You will receive a confirmation email with your order details and an estimated delivery date.
3. Shipping Methods
We offer reliable shipping options to ensure your products arrive safely. The shipping carrier and method will depend on your location and the size of your order.
4. Worldwide Shipping
We offer worldwide shipping, so no matter where you are, UST Cricket will deliver to your doorstep. Please note that delivery times may vary depending on your location.
5. Tracking Your Order
- Once your order is dispatched, you will receive an email with a tracking number.
- You can track your package through our shipping partner’s website or directly through the link provided in the email.
6. Delivery Charges
- Delivery charges are calculated at checkout based on the shipping destination and the weight/size of your order.
- Occasionally, we offer free shipping promotions, so keep an eye out for these deals!
7. Delays and Issues
While we aim to deliver within the specified timeframes, there may be delays due to factors beyond our control, such as customs clearance or unforeseen events.
- If your order is delayed, we will notify you via email.
- For any delivery issues or inquiries, please contact our customer service team at [email protected] or +91 8860731757.
8. Receiving Your Order
- Please ensure someone is available at the delivery address to receive the package.
- If no one is available, the courier may leave a card with instructions on how to collect your package or arrange a redelivery.
9. Incorrect or Damaged Items
- If you receive an incorrect or damaged item, please contact us immediately at [email protected] or +91 8860731757.
- We will arrange for a replacement or refund as per our Returns Policy.
10. Contact Us
If you have any questions or concerns regarding your delivery, feel free to reach out to us:
- Email: [email protected]
- Phone: 011-23824485